Privacy Policy
Effective Date: Dec 18th 2024
At TixOnTheFly, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment processors)
B. Non-Personal Information
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed, time spent on pages, and other browsing behavior
C. Information from Third Parties
We may collect information about you from third-party platforms when you interact with our ads or social media accounts.
2. How We Use Your Information
We use your information to:
- Process and fulfill ticket purchases.
- Provide customer support.
- Send transactional and promotional communications.
- Improve our website and user experience.
- Prevent fraudulent activity and ensure secure transactions.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Trusted third parties who assist with payment processing, data analysis, email delivery, and other essential services.
- Business Partners: If required for event ticketing or promotional purposes.
- Legal Authorities: When required by law or to protect our legal rights.
- Successors: In the event of a merger, acquisition, or sale of our business.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Remember your preferences.
- Analyze site traffic and usage.
- Serve relevant advertisements.
You can control cookie preferences through your browser settings, but note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the data we have about you.
- Correction: Request corrections to your personal information.
- Deletion: Request deletion of your personal information (subject to legal and contractual obligations).
- Opt-Out: Unsubscribe from promotional communications by clicking the “Unsubscribe” link in emails.
To exercise your rights, please contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing personal information.
8. Children's Privacy
TixOnTheFly is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date indicated at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: privacy@tixonthefly.com
- Phone: 1-800-TIX-FLY
- Mailing Address: [Insert Company Address]